The first thing that comes to mind after commencing an online business is hiring a virtual assistant. Since running an online business in itself is quite a hefty job, therefore managing the affairs of a business requires recruiting an assistant who can perform the administrative duties more thoroughly. A Virtual Assistant can be an expert in performing multiple tasks or he can be experienced in a single job role. The key role of hiring a virtual assistant is to handle the account and provide customer services. The most common business platform, Amazon, has the highest ratio of employing virtual assistants also known as Amazon VAs. Availing Amazon VA services not only saves your time but also decreases the overheads to quite a minimum. Some of the Amazon VA services are mentioned and explained below:
Product hunting:
Product hunting means product research; i.e. which product should be selected to sell on Amazon. This requires thorough research and understanding of which product can generate higher sales and ultimately profits. Hiring Amazon VA services can help you to do this research work of finding out the most optimum product to sell online. The product hunting is done either manually or through tools to gain ideas. Although, product hunting is not only limited to research work. It requires procuring samples of the selected product and comparing them with the competitors. Finalizing the product further requires settling the shipping terms with the manufacturer or supplier.
Sourcing:
Sourcing is the process of purchasing the finalized product from the supplier. This is a comprehensive job as the VA has to negotiate a fair price per item and determine the minimum order quantity (MOQ). In this step, the communication skills of the Amazon VA play a key role in settling the price and MOQ or securing samples and negotiating shipment methods. Once the price per item and MOQ are settled, an inspection is required to be arranged to assure the quality of the product. The arrangement of shipment and logistics etc. are also taken care of by Amazon VA services. This process further involves the sending of the shipment to Amazon’s warehouse in case the business wants Amazon to handle the fulfilment of orders through FBA or to the merchant’s warehouse to run the fulfilment of orders by the merchant
Content listing and optimization:
To have an optimum product listing, employing Amazon VA services are necessary. Listing and optimization of the listing is the key process to create Amazon-friendly content. Amazon content needs to be specified in a particular way. For instance; it must contain an optimized title, description with bullet points, pictures of the product keeping in view the requirement of pixels etc. Amazon VA will help you to rank your business through a specific keyword. Finding the right keyword to rank is also possible due to the Amazon VA services.
Running ad campaigns (PPC):
PPC stands for Pay per Click. It is a method of running ad campaigns to rank on a specific keyword and boost sales. Running PPC is another technical process that Amazon VA services can handle. It requires allocating a specific budget to the campaigns. The ultimate motive is to rank on page one of Amazon’s sellers.
Order processing & Inventory Management
Although there are various ways to fulfil orders either through FBA, FBM, self-fulfillment etc. but the point is every one of these methods requires keeping an eye on the inventory for inventory management as well as the returns by the customers. Moreover, consideration of picking, packing, shipping and storage costs need to be handled by Amazon VA services. In addition to that, downloading barcodes and shipping labels is another task taken care of by the Amazon VA. The order processing fulfilment needs to be on point on the world’s biggest online selling platform that is customer-oriented as the satisfaction of customers is the main key to gain good reviews that ultimately help the business to rank.
Customer services:
It is said that if you want to check whether the business is good or not, analyze its customer services. Therefore, hiring an Amazon VA service serves too much good. A VA answers the queries of the customers. He knows how to handle negative reviews and gain good reviews from satisfied customers. Positive feedback from customers in the form of reviews catalyses the ranking of your product. A good VA will help the procurement of positive reviews through Amazon Seller Central. It will assist you to establish a positive image of your business and will attract a potential number of customers through a satisfying brand image.
Social media management:
In addition to the above-mentioned d services, VAs also offer to handle social media platforms to enhance engagement. Writing informative posts, answering the questions of the general public and satisfying the customers who are upset can make a good impact on the image of your business. This all can be well-handled by a VA as compared to a person running a business as well as trying to answer the queries.
Amazon VA services are a full package for a businessman who is in search of an assistant to handle his amazon account. Likewise, a person looking for a home-based job from the comfort of his home can opt to learn how to provide VA services by taking Amazon VA courses.
PNY Trainings institute is proud to align its objectives with the advancement of the demands of society. We have designed our content likewise. Anyone willing to join our Amazon VA course can read more about the course outline by visiting the link given below. This Amazon VA course is fully designed to cater to the needs of a person who is enthusiastic to learn about how Amazon works and the tips to become a successful VA. You can earn a pretty good amount from working in a home workspace by learning this course. To know more about what is taught in this course you can further download the course brochure from our website.
